We welcome new patients to our clinic and strive to make scheduling your eye care as easy as possible. Whether you need a routine eye exam, a contact lens fitting, or help with an urgent eye concern, our team is here to help you see clearly and feel comfortable.
How to Book an Appointment
You can book an appointment online through our secure booking system. We recommend booking in advance to secure a time that works best for your schedule. If you have any questions about the types of appointments we offer or need help choosing the right visit type, our team is happy to assist you.
New Patient Expectations
When you arrive for your first visit, our team will take the time to get to know you and understand your vision and eye health history. We provide comprehensive eye exams tailored to your needs, whether you are looking for a routine check-up or specialized care like contact lens fitting. Our optometrists are experienced in working with patients of all ages and are committed to delivering personalized care in a friendly and professional environment.
Contact Lens Exams and Same-Day Fittings
For patients interested in contact lenses, we offer contact lens exams that include a thorough evaluation of your eye health and prescription. Our goal is to help you find lenses that fit your lifestyle and provide comfortable, clear vision. In many cases, we can fit you with lenses during the same visit, allowing you to leave with your new lenses on the same day.
Urgent Eye Care and Emergencies
If you are experiencing an eye emergency, such as sudden vision loss, double vision, severe eye pain, or signs of infection, please contact us immediately. We can provide guidance on whether your situation requires urgent care and help you get the appropriate treatment to protect your vision. For less urgent concerns, we can schedule you for an appointment as soon as possible.
Rescheduling and Cancellations
We understand that plans can change. If you need to reschedule or cancel your appointment, please let us know as soon as possible so we can offer your time slot to another patient. This helps us keep our schedule running smoothly and ensures we can accommodate as many patients as possible.
Our Team and Location
Our clinic is conveniently located in Surrey, serving patients from the surrounding areas. We are proud to have a team of experienced optometrists and friendly staff dedicated to providing high-quality eye care. If you have any questions about our services or would like to learn more about our team, please contact us.